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Optativa ( Sistemas de Informação para a Gestão ) - Gestão - Sem Ramos - Especialidades


6.0
ECTS / Credit Units
Year: 3 / 1º e 2º Semestre
Plan: 2015/16
Scientific Area: INF
Level: L1

Semestral Hour Load

Theorical: 32.00
Theorical-Pratical: 32.00
Pratical and Laboratorial:
Fieldwork:
Seminar:
Internship:
Tutorial:

 

Assigned Internship Hours:
Assigned Projects Hours:
Assigned Fieldwork Hours:
Assigned Study Hours:
Assigned Evaluation Hours:
Others:

Degree having this Course

Degree - Branch Degree Plan Year
Engenharia Informática - Engenharia de Software 2009/10
Engenharia Informática - Sem Ramos - Especialidades 2010/11
Gestão - Sem Ramos - Especialidades 2015/16
Professional Master in Human-Computer Interaction - Sem Ramos - Especialidades 2010/11

Teaching Staff

David Sardinha Andrade de Aveiro
David Sardinha Andrade de Aveiro


Responsibilities:
Regência
Responsável pelas Pautas
Ensino teórico
Ensino teórico-prático

Course Information

Course Objectivs

Introduction/Motivation

Organizational Engineering (EO) is a multidisciplinary scientific discipline / area, emerging from the areas of Information Systems, Management and Organizational Sciences, among others. It has gained increasing importance at the international level and intends to contribute to solving the very serious problem that most organizational change projects (including or not implementing IT systems) fail to meet the expectations generated.

The solution involves the development of appropriate theories, methods and tools for a reliable analysis and representation of the structural and operational reality of a company / organization (whether public or private) before moving forward with organizational change initiatives with or without automation with base in Information Technology (IT). One of the main causes of so many failures in the projects mentioned is an incomplete and / or ambiguous understanding of organizational reality, leading to flaws and gaps in organizational reality change and / or incomplete or inadequate computer systems.

In the EO discipline emphasis is placed on the need, essentially through a set of diagrams, models and associated theories, to arrive at a clear and neutral understanding and specification of the organizations as predominantly social systems, capable of being targeted by precise methods and practical engineering tools for more effective organizational change and / or implementation of information systems and associated technologies.

In practice, an organizational engineer is able to better analyze any organizational reality, through the analysis of documentation and / or interviews, and the specification of this reality through formal diagrams / models specific to the EO area, but easy to interpret by any collaborator organization. These techniques and models also allow a more effective communication between the areas of information technology and the management of any company / institution, in terms of clarification of roles, responsibilities, business processes and administrative procedures. During the semester are basically taught and trained techniques of analysis and modeling, taking into account the theories that underlie this discipline.

As part of a partnership between M-ITI/UMa and the Enterprise Engineering Institute (EEI) of the Netherlands, this course includes all the necessary training to obtain the Diploma: DEMO Professional/Master, being necessary, to this end, for the student to obtain a final grade above 14 in this course. In the case of grade below 14 is still possible to carry out an EEI examination (possible to do remotely at UMa facilities at the end of the semester), which, thanks to the partnership is free of cost for OE students at UMa. The possibility of obtaining this official and international diploma is therefore free for students and an asset to the CV of whoever concludes the OE course successfully.

Goals: To study organizational engineering as a discipline encompassing engineering concepts and methods applied to organizations having as a goal to understand and represent multiple aspects of firms, as well as to facilitate organizational analysis and change. To develop competences in modeling and in applying methodologies and tools utilized in the representation, implementation and change in organizations regarding their strategy, architecture, structure, processes and information systems.

Topics: Introduction to Organizational Engineering discipline: the context of Information Systems Engineering and Organization Science; Fundamental theoretical notions: ontology, semiotics, system and model; State-of-the-art of methods and modeling notations; Introduction to DEMO (Design and Enginering Methodology for Organizations); DEMO Axioms and Theorem; DEMO methodology; Interaction, Transaction and Actor Models; Process and Workflow Models; Facts, State and Information Models; Delegation and Authorization; Mission, strategy and organization architecture; Organization control; Organizational change: the Generation, Operationalization and Discontinuation of organization artifacts.

Practical Assignments:

1) As-Is Modeling Project - consists in the realization, by each group of students, of some modeling exercises regarding a few documented cases of course "DEMO Professional". After publication of the assignment in a given week, students have to do some analysis and/or draw diagrams/tables following the DEMO method and submit a short report with the work done. This report is target of discussion and continuous evaluation in the practical class in the respective week.

2) Advanced Modeling Porject - this work takes place in a manner similar to the previous project and, after gaining experience obtained with the theoretical cases, each group will be assigned to model a certain part of an organization with the production of the respective ontological model, conduct a review and propose suggestions for improvement, possibly by applying concepts of G.O.D. and Control organizations. For this purpose official documentation of UMa statutes and regulations are made available to each group, which is the main basis of the work.

Evaluation Criteria

- 3 exams (45%)
- AS-IS Modeling project (25%)
- Advanced Modeling Project (15%)
- Continuous Evaluation (15%)

Program Resume (get program detail)

Main Bibliography

-- PORTUGUÊS (ENGLISH VERSION BELOW) --

  • Slides das aulas teóricas
  • Publicações:
    • Dietz J. L. G., Enterprise Ontology: Theory and Methodology, Springer-Verlag New York, Inc. Secaucus, NJ, USA, 2006;
    • Aveiro, D. (2010), G.O.D. (Generation, Operationalization & Discontinuation) and Control (sub)organizations: a DEMO-based approach for continuous real-time management of organizational change caused by exceptions, Doctoral Dissertation in Information Systems and Computer Engineering, Instituto Superior Técnico, Universidade Técnica de Lisboa, May 2010.

-- ENGLISH --

  • Slides of theory classes
  • Publications:
    • Dietz J. L. G., Enterprise Ontology: Theory and Methodology, Springer-Verlag New York, Inc. Secaucus, NJ, USA, 2006;
    • Aveiro, D. (2010), G.O.D. (Generation, Operationalization & Discontinuation) and Control (sub)organizations: a DEMO-based approach for continuous real-time management of organizational change caused by exceptions, Doctoral Dissertation in Information Systems and Computer Engineering, Instituto Superior Técnico, Universidade Técnica de Lisboa, May 2010.

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