Subject: Operational Management

Scientific Area:



64 Hours

Number of ECTS:




Overall objectives:

1 - The student will be able to understand the basic principles underlying the operational management of the firm, namely by (i) and (ii)
2 - (i) the undertaking a thorough internal, functional analysis of the firm (as well as an analysis of the firm?s surrounding business setting),
3 - (ii) the use of the models, tools, and techniques usually deployed in the firm's operational problem-solving.


1 - Fundamentals of operational management
2 - Production organization strategies and decision theory
3 - Quality management and control
4 - Forecasting and materials management
5 - Capacity planning
6 - Supply chain management
7 - Production system organization
8 - Project management


Heizer, J. and B. Render , 2004 , Operations management , New Jersey: Prentice-Hall
Krajewski, L. and L. Ritzman , 1993 , Operations management: strategy and analysis , Reading: Addison-Wesley
Schroeder, R. , 1993 , Operations management: decision making in the operations function , New York: McGraw- Hill
Slack, N., S. Chambers, C. Harland, A. Harrison, and G. Clark , 1998 , Operations management . , London: Pitman Publishing
Stevenson, W. , 1996 , Production/operations management , Chicago: Irwin

Assesssment methods and criteria:

Classification Type: Quantitativa (0-20)

Evaluation Methodology:
Theoretical and practice classes with texts, slides and spreadsheets, real-life case studies and practical exercises. Presentation and discussion of team works, on programmatic topics that require reading, summarization and implementation of scientific documents. Assessment: Regular season: Written test (50%), evaluation sheets (10%), and assignment (40%); Supplementary and special season: Written test (50%) and assignment (50%).