Gestão Operacional - Gestão - Sem Ramos - Especialidades

ECTS / Credit Units
Year: 2 / 2º Semestre
Plan: 2015/16
Scientific Area: GES
Level: L2

Semestral Hour Load

Theorical: 32.00
Theorical-Pratical: 32.00
Pratical and Laboratorial:


Assigned Internship Hours:
Assigned Projects Hours:
Assigned Fieldwork Hours:
Assigned Study Hours:
Assigned Evaluation Hours:

Degree having this Course

Degree - Branch Degree Plan Year
Gestão - Sem Ramos - Especialidades 2015/16

Teaching Staff

João Manuel Marcelino Dias Zambujal de Oliveira
João Manuel Marcelino Dias Zambujal de Oliveira

Responsável pelas Pautas
Ensino teórico
Ensino teórico-prático

Course Information

Course Objectivs

The student will be able to understand the basic principles underlying the operational management of the firm, namely by (i) and (ii)

  • (i) the undertaking a thorough internal, functional analysis of the firm (as well as an analysis of the firm?s surrounding business setting),

  • (ii) the use of the models, tools, and techniques usually deployed in the firm's operational problem-solving.

Evaluation Criteria

Regular season:

  • Written test (50%),
  • Evaluation sheets (10%), and
  • Assignment (40%);

Supplementary and special seasons:

  • Written test (50%); and
  • Assignment (50%).

Program Resume (get program detail)

  1. Fundamentals of operational management
  2. Production organization strategies and decision theory
  3. Quality management and control
  4. Forecasting and materials management
  5. Capacity planning
  6. Supply chain management
  7. Production system organization
  8. Project management

Main Bibliography

  • Heizer, J. & Render, B. (2016). Operations Management: Sustainability and Supply Chain Management. Pearson Education.
  • Krajewski, L. and L. Ritzman , Operations management: strategy and analysis, Reading: Addison-Wesley (1993)
  • Schroeder, R. , Operations management: decision making in the operations function, New York: McGraw- Hill (1993)
  • Slack, N., S. Chambers, C. Harland, A. Harrison, and G. Clark , Operations management ., London: Pitman Publishing (1998)
  • Stevenson, W. , Production/operations management, Chicago: Irwin (1996)





Other Biographical Sources / Support Documents

  • Ribeiro, J. e Roldão, V (2007). Gestão das Operações, Monitor.
  • Pinto, J. (2010). Gestão de Operações: Na indústria e nos serviços, Lidel.
  • Pereira, A. (2010). Gestão de Operações, Escolar Editora.

Student Support

Mediante envio prévio de email:

Terças-Feiras: 16h-18h

Quartas-Feiras: 14h-16h

Associated Links


Mediante envio prévio de email:

Terças-Feiras: 16h-18h

Quartas-Feiras: 14h-16h


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